General Manager

SUMMARY:
Our client seeks a well seasoned GM for a large security operation (guarding) and to run said operation within the pillars of business ie. Finance, HR, Sales, the ground operations etc.

POSITION INFO:

General Manager: Guarding: Security

Purpose of the Job:

We are seeking an experienced and dynamic General Manager (Security) to oversee and drive our security operations. This role requires a strategic leader who can manage complex operations, ensure regulatory compliance, and maintain the highest levels of client satisfaction. The successful candidate will be responsible for the day-to-day management of our security teams, ensuring that all aspects of service delivery meet our rigorous standards.

MINIMUM REQUIREMENTS:

Education & Qualifications:

Bachelor’s degree in Security Management, Business Administration, Finance, or a related field PSIRA Certification: The ideal candidate must have a valid PSIRA certificate (Grade A), demonstrating knowledge of the security industry’s legal and operational requirements

Experience:

A minimum 10 years in security operations management, with a proven track record of leading large teams and managing complex security environments

Proven track record in managing multi-site operations, focusing on client satisfaction and service delivery.

Strong experience in Risk Assessment and Site Survey processes, Tactical and Control Room Experience: Experience in managing security control rooms and responding to tactical incidents is highly preferred. Knowledge of operational protocols in a high-pressure environment will be advantageous.

Industry Knowledge:

Extensive understanding of Security Industry regulations, including operational and client requirements

In-depth knowledge of regulatory compliance, risk management, and industry best practices Safety & Compliance: Ensure safety and regulatory compliance.

Financial & Technical Skills:

Proven financial acumen: experience in budget management, cost projections, and financial reporting within security operations

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant management software/tools.

Additional Requirements: Valid Driver’s License (Code 08) and a reliable vehicle

COMPTENCIES:

People Management & Leadership: • Ability to lead and manage diverse teams, fostering collaboration and a positive work environment. • Lead by example, inspire teams, and create a productive and positive organizational culture. Communication & Relationship Building: • Clear and effective communication across all levels, including report writing, presentations, and client interactions. • Strong interpersonal skills for building and maintaining relationships with clients, suppliers, contractors, and internal teams. Operational & Strategic Expertise: • Ability to analyze complex issues, identify solutions, and drive timely corrective actions. • Ability to implement long-term strategies for growth and operational improvement, ethical standards & integrity: • Strong commitment to maintaining ethical practices and fostering a culture of respect and integrity.