General Manager

SUMMARY:
General Manager

POSITION INFO:

Key Responsibilities:

• Holistic Team Management: Lead and oversee multiple teams including Marketing, Sales, Development, Business Analysts, Production, and Quality Assurance.

• Operations Management: Direct divisional operations in alignment with executive strategy, ensuring efficiency and profitability.

• Product Management: Drive strategy, market focus, and brand cohesion of products within the division.

• Business Development: Implement initiatives to enhance divisional profitability and support international expansion.

• Resource Management: Efficiently allocate and track resources according to approved budgets.

• Systems Integrity: Ensure robust and scalable systems design and implementation.

• Strategic Coordination: Collaborate with executives to translate strategies into actionable plans and drive implementation within the division.

• Compliance Oversight: Ensure products adhere to legal and regulatory standards, maintaining divisional compliance.

• Culture and HR Management: Foster divisional culture aligned with company policies, overseeing HR functions within the division.

• Executive Communication: Facilitate effective communication with executives to provide feedback to shareholders and the Board.

• Key Client Management: Maintain relationships with key clients to support business objectives.

Direct Reports:

• Marketing Team
• Sales Team
• Development Team
• Business Analyst Team
• Production and Quality Assurance Team

Minimum Education Requirements:

• Bachelor''''s degree in Industrial Engineering or similar field (essential)
• Additional education in Business Management, Project Management, or similar (desirable)

Minimum Applicable Experience:

• 10 years of experience in operations management and business analysis, preferably in a technological, SaaS, HaaS, or systems-based company

Required Skills and Knowledge:

• Operations management
• Team management and culture development
• Technical leadership in systems strategy
• Process design and optimization
• Waterfall project management
• Budgeting and financial management
• Strategic development and decision-making
• Business development and revenue growth planning

Desirable Skills and Knowledge:

• Customer engagement and experience (UI/UX, post-market surveillance)
• Analytics and data analysis
• Compliance audits (ISO certification or similar)
• Key client management
• Technical expertise in systems and technology