Gaming Technology Advisor - South Africa

SUMMARY:
Gaming Technology Advisor - South Africa

POSITION INFO:

Gaming Technology Advisor - South Africa

While providing integrity to the casino and gambling industry for over 35 years, our Client has established an incomparable team of professionals. Join a global market leader in the gambling industry while gaining valuable experience to support a fast-paced, collaborative team. They are proud of their stability and their history of world-class customer service delivery to more than 475 jurisdictions worldwide.

The Gaming Technology Advisor acts as a primary resource to regulators for new and emerging technologies, helping our clients understand the testing process, and how accurate and thorough testing benefits their jurisdictions to ensure the integrity of the gaming industry. This position serves as a Subject Matter Expert (SME) when speaking or testifying on new technologies for external engagements, Clients University® training, and regulatory consulting and advisory services.

Why You Should Work Here…

Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits, and a company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world.

Duties & Responsibilities:

• Achieves sales goals through lead generations and securing new opportunities for the Client’s University® presentations for the achievement of customer satisfaction and revenue generation.
• Identifies opportunities to secure business during presentations and meetings with external clients (regulators and suppliers).
• Capitalizes on opportunities for non-advisory work by collaborating with departments for additional follow-through.
• Accurately and frequently records all leads and opportunities in CRM.
• Creates and delivers accurate and engaging presentations on current regulations, the Company’s services, new technologies, and upcoming trends within the industry.
• Maximizes revenue and minimizes costs through efficient project planning, considering the number of trainers, labor costs, preparation time
• Updates training curriculum and delivery materials regularly to keep classroom offerings up to date with new technologies and trends within the industry.
• Maintains a working knowledge of common industry technical standards to be prepared for meetings/speaking engagements where interaction will take place with different regulators.
• Maintains a working knowledge of current regulations, certification processes, and industry trends.
• Works collaboratively with other departments, as needed.
• Maintains a strong understanding of the Company’s services and tools.
• Provides accurate and timely reports as required, such as synopsis of trainings provided, assessment of personnel utilized for training, revenue by month year on year, revenue generated from Company funded events, upcoming training, consultations and leads, and other pertinent metrics.
• Maintains the Clients University training calendar to ensure it is current and accurate.
• Participates in tradeshows and/or regulatory conferences, including speaking requests.
• Performs other duties as assigned.
• Should be willing to travel

Experience, Education, Skills, and Credentials:

• Degree in computer science, electrical engineering, computer engineering or equivalent technical backgrounds
• An equivalent combination of experience, education, or demonstrated knowledge and understanding of relevant Company services and industry standards may be evaluated and considered in lieu of the requirements
• Experience in industry is required
• Previous software testing experience is strongly preferred
• Previous sales/development experience is strongly preferred
• Previous regulatory or operational experience is strongly preferred
• Must possess good analytical skills
• Must be able to read, write, speak, understand and communicate in English sufficiently to be able to perform the duties of this role
• Must have the ability to quickly assess issues, find solutions, and analyse the results whilst displaying a high degree of attention to detail
• Must have the ability to multi-task and work as part of a team with excellent interpersonal and customer service skills
• Should be able to adapt communication skills according to different situations and individuals
• Must be able to work independently, with minimal supervision, and have the ability to navigate unfamiliar situations
• Must be able to prioritise multiple projects and ensure deadlines are achieved
• Must be able to present information effectively to management and the executive team
• Must have Intermediate knowledge of Microsoft Word, Outlook, Excel and PowerPoint
• Must possess a current passport and driving license

Location: Midrand office

Benefits:

• Medical Aid contribution

• Provident Fund contribution
• 20 Days Paid Time Off (per year)
• Annual Discretionary Bonus
• Anniversary Reward Bonus
• Educational Assistance Program
• Additional Mental Health Benefits through our Employee Assistance Program