Full Day Receptionist

Recruiter:

Fouche & Co Recruitment

Job Ref:

DBN000366/CF

Date posted:

Monday, February 17, 2025

Location:

Hillcrest, South Africa

Salary:

18000 Monthly

SUMMARY:
Upper highway -A well-established veterinary clinic is looking for a Receptionist/ Administrator to be the welcoming face of the practice and ensure smooth daily operations. Previous experience within the field is highly advantageous.

POSITION INFO:
In this position, you will play a crucial role in supporting the practice, as well as ensuring the clients (and pets) feel comfortable and well-assisted. While prior experience in the veterinary industry is highly advantageous, full training will be provided to the successful candidate with right attitude and potential.

Key Responsibilities:

Opening the clinic in the mornings and preparing for the day.
Welcoming and greeting clients with warmth and professionalism.
Answering calls (landline and mobile), making appointments for vets and nurses, and taking messages when needed.
Processing payments via credit card, Zapper, and cash, including cashing up at the end of shifts.
Assisting clients with pet food sales and over-the-counter products (training provided).
Managing stock control, restocking shelves, and notifying admin of stock requirements.
Assisting with pet insurance claim forms and sample collections for external labs.
Following up on claims or lab results when necessary.
Registering microchip numbers and validating promotional discount vouchers.
Managing puppy and kitten pack validations through promotional offers.
Handing over dispensed medications for collection (excluding handling of scheduled medications).
Sending out vaccination reminders in a timely manner.
Receiving and checking orders from suppliers.
Communicating with clients regarding updates on pets in hospital.
Keeping the reception area clean, tidy, and welcoming at all times.
Assisting with additional administrative tasks as requested by management.

Requirements:

Minimum Matric
Previous experience in similar function/industry highly advantageous
Own Vehicle
Monday - Friday: 7:45 - 1700
Alternative Saturday 07:45 - 12:30

Remuneration Package:

R18 000 - R20 000.00 Cost to company
Subject to experience

***Only shortlisted candidates will be contacted***

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