Front Office Sales Administrator

SUMMARY:
Are you a confident, highly capable individual that has been in the critical role of administration in a busy sales department?
 
Our well-established national client in Montague Gardens, a supplier of world class products, requires your expertise working as the Front Office Sales Administrator to be their point of contact with their growing customer base – answering incoming calls, managing quotations, purchase orders, delivery notes, invoicing, receipting, ordering/planning stock etc.
 
We require an individual who is highly accurate, strong communication to support clients professionally, a desire to grow their skills with a go-getter attitude and excellent work ethic.

POSITION INFO:
REQUIREMENTS

• Matric qualification
• Fluent in both Afrikaans and English.
• Own transport is essential
• Strong interpersonal and communication skills
• Enthusiastic and willing to learn
• Proven ability to manage multiple tasks and priorities
• Prior sales or customer service experience is a plus
• Must be willing to work late from time to time during peak season
• Office Hours: Monday – Friday 07:30 – 16:30

• Reporting to the Branch Manager
• Serve as the primary contact for walk-in clients
• Manage the switchboard and assist clients over the phone
• Oversee social media inquiries, respond to messages and follow up with potential customers
• Follow up with web-generated leads
• Provide quotations and sell products/services to clients
• Conduct general administrative tasks, including data entry, filing, and office organization
• Maintain and update client records and sales databases
• Collaborate with team members to ensure smooth branch operations
• Maintain a neat and tidy working environment