SUMMARY:
A Serene Safari Lodge is looking for a FRONT OFFICE ADMINISTRATOR
POSITION INFO:
Candidate Requirements:
- Grade 12
- A qualification in Hospitality is advantageous
- Should have a basic understanding of bookkeeping
- Must have at least 3 years’ experience in a similar position
- Should have a valid RSA ID
- Must submit application with Police Clearance certificate
- Proficient in Microsoft Office, especially with good Excel Skills
- Must have good working knowledge of Hospitality PMS system (OPERA would be a bonus)
- Must be friendly and professional
- Should have excellent communication skills (Written and Verbal)
- Must be able to confidently deal with accounts and all front office related duties
Front Office Duties:
- To ensure that check-in procedures are strictly adhered to
- To ensure that all guest charges are correctly entered
- To ensure that credit control procedures are strictly adhered
- To ensure that accounts are balanced daily
- To manage PMS system settings & keep all databases up to
- date, including rate management.
- To ensure that enquiries, messages, etc. are dealt with
- courteously and efficiently
Admin Duties:
- Ensure daily revenue reports are updated accurately &
- distributed.
- Ensure daily EOD procedures as completed & processed,
- ensuring all postings have been posted, & are accurate.
- Reconciliation of daily credit card reports, processing &
- reporting of any variances.
- Allocation of bank transfers on the PMS system on a daily basis, & reconciliation to OPERA reporting.
- Reconciling & processing
- To ensure all purchases are approved & purchase orders
- issued as required
NB! This job is now closed. You can apply for other jobs by uploading your CV.