SUMMARY:
Food and Beverage Manager
POSITION INFO:
Job Overview:
As the Food and Beverage Lead at our prestigious resort, you will be responsible for managing and overseeing all aspects of our food and beverage operations.
Key Responsibilities:
- Menu Planning and Development: Collaborate with our talented chefs and culinary team to create menus that appeal to our customers, align with our establishment's concept, meet budgetary requirements, and comply with food safety regulations.
- Purchasing and Inventory Management: Source and purchase high-quality food, beverages, and supplies, negotiate with vendors, manage inventory levels, and ensure cost-effective purchasing practises while maintaining our high standards of quality.
- Team Management: Recruit, train, schedule, lead, and motivate our exceptional food and beverage service team members, including waiters, bartenders, kitchen teams, and other personnel, to provide excellent customer service.
- Customer Service: Ensure our guests receive top-notch service by actively interacting with them, addressing feedback and complaints, and resolving any issues that may arise during service.
- Quality Control and Compliance: Monitor food preparation, presentation, and service to ensure consistency and compliance with health, safety, and sanitation regulations.
- Financial Management: Develop and manage budgets, analyse financial reports, track expenses, and implement cost-control measures to maximise profitability and achieve financial targets.
- Event Planning and Catering: Coordinate and oversee food and beverage services for events, conferences, weddings, and other special occasions, ensuring that client expectations are met and that events run smoothly.
- Marketing and Promotions: Collaborate with our Resort Custodian, marketing and sales team to develop strategies to promote our food and beverage offerings, drive sales, attract customers, and enhance the overall dining experience.
- Vendor and Supplier Relations: Build and maintain relationships with our food and beverage suppliers, negotiate contracts, monitor performance, and seek opportunities for partnerships that benefit our establishment.
- Trends and Innovation: Stay informed about industry trends, new technologies, and innovations in food and beverage service to continuously improve our offerings, stay competitive, and meet customer preferences.
Theoretical Knowledge and Qualifications:
- Diploma or Degree in Hospitality Management or related field.
- Proven food and beverage leadership experience of more than 3 years in a 4-star establishment.
- Proficiency in MS Office - Word, Excel & Outlook, Restaurant management software, POS, Preferably HTI with Plus Point, Plus Central and Apex.
