Floor Manager

SUMMARY:
Are you passionate about animal welfare and ready to lead a team in a thriving retail environment? Our client is seeking an enthusiastic Floor Manager to join their Centurion and Pretoria East branch, working closely with the Branch Manager to drive success.
The ideal candidate will have a strong passion for retail operations, excellent leadership skills, and a professional, mature demeanor.
If you are self-motivated, reliable, and committed to achieving sales objectives while maintaining high operational standards, this is the opportunity for you.
Join a team that values loyalty and dedication and make a meaningful impact today!

POSITION INFO:
Minimum requirements:

• At least 2-3 years of retail experience.
• Proven managerial experience in successfully running and managing a retail store.
• Excellent communication skills, both in written and verbal form.
• The candidate must be highly proficient in MS Office tools, specifically MS Excel, MS Word, MS Outlook, and PowerPoint.
• The successful candidate will be required to work extended hours at times, for example: month end, quarterly stocktakes, and company events.
• Travelling between branches: a driver's license with own transport is essential.
• Must have a clean criminal record.

• The position requires a person with attention to detail and dedication to the brand of the business.
• Highly motivated and target-driven, able to achieve and exceed sales objectives.
• Be dedicated and loyal to the position and company.

• Checking the cash up and banking details daily.
• Assist with customer refunds.
• Ensure that staff purchases have been actioned according to the staff purchase policy.
• Complete weekly alarm checks and maintain the register.
• Ensure that security is dressed correctly according to the company set standard. Ensuring housekeeping and merchandising standards are kept up to date, neat and tidy.
• Daily floor walks.
• Stock adjustments for shop use.
• Store opening and closing as per schedule.
• Assist with overrides at till points, refunds if and where needed as well as credit notes.
• Feedback to the branch manager weekly.
• Supervising and planning of cleaning staff.
• Spot check of floats.
• Spot check key registers.
• Weekly check and sign off of Petty Cash.
• Maintain company policies and procedures.
• To positively contribute to team working in the shop.
• An eye and enthusiasm for tidiness and order, and attention to detail throughout the store.
• Maintain confidentiality at all times.
• Assist Branch manager with duties pertaining to customers when he/she is on leave, or out of the store.
• General store merchandising daily.
• Enforce hazard count on the floor.
• Manage price changes and enforce price changes.
• General store maintenance management.
• Complete floor operations daily.