Financial Services Administrator

SUMMARY:
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POSITION INFO:

• Ensure optimal and accurate processing & authorising of data.
• The distribution of investor communication, within the context of appropriate service
• Investor engagement, assistance, and query resolution.
• Initial and ongoing performance of due diligence to comply with company policies and
  legislation.
• Accurate processing and authorisation of all business instructions.
• Robust and accurate quality control of all business instructions.
• Be familiar with and ensure that deadlines are met as per SLA (Service Level Agreement).
• Reviewing and updating of process documentation on a regular basis within prescribed
  formats and procedures.
• Preparation, checking and distribution of recurring manco and client reporting.
• Generating, controlling, and thoroughly checking investor documentation within all
  relevant systems.
• Distributing investor documentation where required.
• Ensuring that all instructions are processed correctly and timeously.
• Identify and eliminate errors timeously (QC).
• Perform balancing controls after processing to ensure accuracy.
• Assist other team members when required / requested.
• Developing strong relationships with the other team members.
• Backup other teams and team members as appropriate.
• Perform FICA and due diligence initially and on an ongoing basis to comply with
  company policy and legislation.
• Perform duties in accordance with processes and relevant regulatory requirements.
• Engage with clients and provide timeous query resolution.
• Ensure that all processes are documented and adhered to, and regular review and
  update of process documentation in prescribed formats and timeframes according to
  process to comply with ISO and ISAE requirements.
• Ensure SLA adherence.
• Ensure sustainable operational environment.
• Ad-hoc project involvement.
• Prepare, check, and distribute recurring reporting as per SLA.
• Adhere to all policies and procedures.

Experience:
Minimum 2 years’ financial sector administration experience.
Must be familiar with all applicable financial sector legislation.
Qualifications:
Undergraduate degree or equivalent.

Clear ITC required