Field Service Technician (Mechanical / Maintenance) Automation (CAPE TOWN)

SUMMARY:
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POSITION INFO:

Specific Responsibilities:
• Provide emergency breakdown and maintenance support on an automation plant
• Create strong effective working relationships with our customer and his operational agents to enable us to provide a first-class service
• Provide performance in terms of achieving output, speed of response and quality of repair and standards of workmanship
• To provide maintenance support on other issues as well as the installed system
• Involvement in site related meetings as and when required

The position requires a wide range of skills including but not limited to the following:
• Mechanical strip-down/re-assembly, basic field wiring, machine calibration and system testing
• Working against a timeframe to complete reactive repairs
• Interact with on-site management keeping them informed of repair and maintenance progression and addressing their concerns in a professional manner
• Show hands on ownership of issues to achieve a quick time resolution

Ability to interpret and work with electrical circuit diagrams
• Appreciate Health & Safety considerations regarding given tasks and be able to carry out risk assessments
• Mechanical aptitude including the ability to read assembly drawings
• Operate hand tools and be able to assemble parts onto equipment
• Ability to follow set up instructions, assembly drawings and check lists
• Attention to detail and exceptional follow-up skills
• Excellent customer service skills for both internal and external customers
• Superior communication skills
• Analytical and problem solving as well as conceptual skills
• Computer literate with basic Microsoft Office skills
• Willing to learn and adapt to changing role requirements
• Willing to travel nationally / internationally
• Appreciation of Cultural Diversity

Qualification and Experience:
• Minimum 4 years technical / maintenance experience in a relevant industry or service
• Valid driving licence
• Ability to communicate clearly and effectively verbally, clear concise writing skills
• Proven track record in lone working, on customers sites

Candidate Profile:
• Reliable
• Self-motivated
• Ability to “Think on their feet”
• Flexible in hours worked
• Able to take ownership of situations
• Team player
• Quick/Keen learner
• Good interpersonal and communication skills
• Good Organisational Skills
• Physically fit and able to work at height