Field Service Technician

SUMMARY:
Maintain, service and repair Material Handling equipment

POSITION INFO:

• Matric, Grade 12 or equivalent qualification
• Trade Qualification, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic
• Minimum of 5 years mechanical, hydraulic and electrical experience pertaining to forklifts
• General working knowledge of auto electrical systems (ignition, starting, charging, illumination)
• Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or Supervisor
• Maintain vehicle maintenance and operational data / history by updating and timeously communication information that must go on record
• Provide complete customer satisfaction in a polite and professional manner
• Ensure proper communication with Workshop staff (Supervisor and Controller) and customer
• Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation
• Update job knowledge by participating in educational opportunities