Export & Import Logistics Specialist

SUMMARY:
Our client, a Global manufacturing company, seeks a suitably qualified Export and Import Logistics Specialist, to join their Commercial department, based in Durban. Reporting to the Logistics Exports & Imports Manager,  you will be responsible for supporting the implementation of the Group's Outbound Logistics and Sales Ways and related standards to optimise processes.

POSITION INFO:
Minimum Job Requirements:

• Degree or Advanced Diploma in Logistics / Supply Chain.
• Minimum 5 to 10 years’ experience in exports distribution in Sub-Saharan Africa.
• Knowledge of inter-country and cross border requirements, including INCO terms.
• Ocean and road freight exports and imports execution experience.
• Supplier performance management experience.
• Strong Africa customer centricity orientation.
• Strong MS Office skills, and Transport Management System experience (pref.).

• Support the Exports Logistics Manager in embedding best practices, minimum standards, policies, processes, tools, technology and enablers, through the Outbound Logistics and Sales Way and capability development strategy.
• Develop, maintain the needed reports and keep updated to provide accurate shipment visibility.
• Liaise and guide Business Unit teams (Country teams) with shipping queries and insurance claims.
• Co-ordinate BU operational meetings to support teams, as well as provide updates on logistics movements.
• Collaborate with BU teams and shipping lines to develop and execute both regional and sea freight forecasts.
• Manage the physical bookings, and ensure the accurate and timely movement of goods to achieve targeted volume timelines.
• Communicate updates with customer and Sales team on delivery status for selected key routes that require consolidation.
• Act as an escalation point for service queries.
• Provide insight, review and interrogate data input for exports dashboard.
• Analyse export data and make recommendations on ways of improvement.
• Facilitate solutions to improve Total Cost of Logistics and improve movement efficiency (reducing touches).
• Work closely with BU teams to ensure key performance indicator tracking is updated in each country.
• Consolidate, track and share export KPI’s with the business and liaise with BU teams to proactively identify and implement solutions to meet or exceed targets and reduce operational costs.
• Interrogate new contracts, new routes and new markets, on logistical requirements and optimisation, collate information and conduct trials to ensure execution is seamless and the cost calculated correctly.
• Support the tender processes and manage the performance and implement strategic improvements.
• Create, review and audit relevant standard operating procedures (as required).
• Engage in regular Service Level Agreement review meetings with shipping lines, warehousing partners and service providers.
• Track and analyse KPIs, ensuring service levels and rates are being maintained, aligned to contractual obligations are met.

• Highly developed oral and written communication skills.
• Proactive and self-motivated.
• Able to work collaboratively with various teams.
• Innovative, intuitive with ability to anticipate, interpret and interpret complex issues impacting on functional area.
• Excellent problem-solving and analytical skills.
• A continuous improvement mind-set.
• Willingness to travel to all Group operations within Africa.