E-Commerce Business Manager

SUMMARY:
Our client who’s key focus is to keep on delivering high quality internet solutions to people and businesses are looking for a E-Commerce Business Manager to join their team in Midrand. 

We are looking for your experience as an E-Commerce Business Manager with product listings, run rate, and replenishment working with Takealot and Amazon. Familiarity with e-commerce tools and platforms is a requirement.

POSITION INFO:
Key Responsibilities:

• Develop and implement effective sales strategies for online and retail channels, aiming to achieve revenue targets and expand market presence
• Lead and motivate a team of sales associates, fostering a culture of success and ensuring the team consistently meets and exceeds sales goals
• Oversee inventory levels in online and retail stores, ensuring optimal product availability, and strategically managing stock turnover
• Ensure exceptional customer service is provided across both online and physical retail environments, addressing inquiries promptly and resolving issues to enhance customer satisfaction
• Monitor sales performance, analyse data, and generate reports to identify trends and opportunities, contributing to informed decision-making
• Collaborate closely with the merchandising team to create compelling product displays and impactful promotional campaigns that drive sales
• Ensure compliance with all retail and online sales regulations, including labelling and licensing requirements, to uphold legal standards

• Matric (Grade 12) – Technical training would be essential
• Bachelors degree or equivalent

• Minimum of 3 years of proven work experience in online retail sales, with a strong understanding of e-commerce business models
• Proven track record of working with e-commerce companies, including managing product listings, optimizing sales performance, executing promotional strategies, and driving revenue growth on the platform
• Experience in building and maintaining strong relationships with online retail partners, ensuring smooth operations and consistent performance improvements
• Strong leadership and team management skills, with the ability to motivate, guide, and develop cross-functional teams to achieve business goals
• Excellent communication and interpersonal skills, enabling effective collaboration with internal stakeholders, external partners, and customers
• Analytical mindset with proficiency in data analysis tools and the ability to interpret sales trends, forecast demand, and create actionable insights for business growth
• Experience in managing budgets, setting sales targets, and delivering measurable results in a fast-paced, competitive environment
• Familiarity with e-commerce tools and platforms is an added advantage