Dispatch Manager

SUMMARY:

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Dispatch Manager in Gauteng

To supply stores with timeous deliveries (OTIF) on a daily basis

• Minimum Grade 12 or Equivalent NQF4 qualification
• Minimum Grade 12 or Equivalent NQF4 qualification
• Computer literate (MS Office).
• Bcom Logistics/Supply Chain Degree advantageous
• 1 year or more Dispatching experience in a DC environment
• Must be familiar with Warehouse Management Systems (WMS) and dispatch processes

OUTBOUND

• Ensure that staff complement is as per Client recommendation and schedule
• Ensure that the daily schedule is agreed upon with Client Planning department
• Plan daily deliveries and forecast on the number of plans to be delivered on the day
• Ensure OTIF is met on a daily basis
• Mitigate risks in the department
• Ensure “bag” control is adhered to
• Ensure daily, weekly, and monthly reports are compiled
• Ensure there is ongoing communication with Client Planning and Transport department
• Ensure Management of TES is in accordance with Outbound SOP

FINANCE

• Manage XMQIR to below R700000 per day
• Check Daily report on Scanned Left – Behind products and deal with them timeously; and include in a new plan
• Manage damages in the department
• Ensure that the strapping and wrapping process is adhered to at all times to minimize financial risk
• Ensure that SHEQ appointments are done as per regulations
• Ensure that Invoicing is accurate and the daily schedule is followed 100%

PROCESS

• Plan and Manage carry over plans for the day
• Manage “Bags” to transport timeously and complete the control sheet
• Liaise with Ops on the floor status at the start of the shift, during the day and end of the shift
• Ensure that the consolidation and wrapping process is adhered to
• Ensure the loading process is adhered to as per SOP
• Ensure Strapping/and Outbound training are completed and signed off
• Deal with residue when the loading plan is completed
• Liaise with transport Shunter staff on trailer availability per door
• Manage productivity to maintain 4 deliveries, per Despatcher per shift
• Manage staging lanes in order to minimize the risk of product and financial implications

PEOPLE MANAGEMENT

• Responsible for Staff Training and Development
• Responsible for Succession Planning of the department
• Managing leave
• Maintaining headcounts (as per the agreed to schedule with the Client)
• Manage PPE compliance
• Responsible for adherence to SHEQ in the department
• Conduct performance reviews, and create and monitor development and improvement plans and compensation reviews in coordination with Distribution Centre Management