Digital Account Manager (remote)

SUMMARY:
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POSITION INFO:

Who are we: A digital marketing solutions company to the healthcare sector based in Australia.

Who are we looking for:  Senior Digital Account Manager

What will you do:

As a Digital Marketing Account Manager , you will play a pivotal role in bridging our clients' visions with our expert teams. Your mission is to oversee seamless operations and processes, from the initial client onboarding to ongoing account management, ensuring a high-quality, results-driven service.

What will you need:

• Experience: Minimum of 4/5 years of proven experience as an Account Manager, preferably within a digital marketing or a related field
• Communication: Exceptional verbal and written communication skills, capable of effectively liaising with clients and coordinating with internal teams
• Analytical: Strong analytical skills with close attention to detail. Comfortable with reviewing and interpreting data to inform client strategies and decision-making
• Project Management: Proven ability to manage multiple projects simultaneously, exhibiting strong organisation skills and a keen attention to detail
• Client Service: A proactive, service-oriented approach to client service, alongside an innate ability to build and maintain strong relationships
• Digital Marketing Knowledge: In-depth familiarity with digital marketing strategies and tools, including SEO, PPC, Social Media, Content Marketing, Web Analytics)
• Problem-Solving: Demonstrable problem-solving skills with a proven track record of turning challenges into opportunities. Able to work effectively under pressure and resolve issues swiftly
• Strategic Thinking: Ability to understand and translate each client's unique goals and challenges into actionable strategies
• Negotiation and Persuasion: Excellent negotiation and persuasion skills, particularly when managing client expectations and proposing appropriate solutions
• Financial Management: Experienced in handling and managing budgets effectively, ensuring high Return on Investment (ROI) for client projects while minimising overrun costs

Technical Acumen: Proficiency in using project management software and tools, underlining capability to handle essential technical aspects of the role.