- Provide strategic management and transformative leadership in Digital Communication and Marketing.
- Enable and support learning and teaching, research, innovation and internationalisation, engagement, and transformation, to enhance the academic project and advance institutional strategic objectives.
- Strategically deploy Digital Communication and Marketing within People and Operations to enhance the academic project as well as institutional and campus objectives.
- Contribute towards resource stewardship and mobilisation in People & Operations within the Communication and Marketing Department.
- Contribute to the building and enhancement of the Nelson Mandela University profile and positioning.
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- Provide transformative leadership in digital communication and marketing, aligning strategies with the institution’s mission, vision and strategic growth objectives.
- Proficiency in driving digital innovation and staying at the forefront of industry trends to enhance user experience and achieve institutional goals.
- Competence in leveraging analytics and metrics to inform strategic decisions, optimise digital performance, and drive continuous improvement.
- Expertise in leading, motivating, and developing a digital communication team, fostering a culture of excellence and continuous learning.
- Strong ability to build and manage relationships with key stakeholders, including faculties, schools, and departments, to enhance the University’s digital presence.
- Expertise in managing and optimising digital experience platforms (DXP), enterprise web content management systems (CMS) and social media management systems to ensure a seamless, user-centric, and effective online presence that supports the University’s strategic objectives.
- Ability to plan, manage, and optimise budgets for digital communication and marketing initiatives, ensuring efficient use of resources to support institutional goals.
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