Dealership Network Development Manager

SUMMARY:
Our client, a leading player in the automotive sector, is seeking a dynamic Dealership Network Development Manager to drive the expansion of their dealership network across South Africa. This role is vital for identifying high-potential locations, building strong dealer partnerships, and optimizing dealership performance to enhance customer experience and support overall business growth.

POSITION INFO:

Job Responsibilities:

1. Dealership Network Strategy and Planning:
   
   • Develop and implement a strategic plan to expand the dealership network in key regions across South Africa.
   • Identify high-potential locations and partners for new dealership openings, ensuring alignment with company objectives.
2. Market Research and Site Selection:
   
   • Conduct thorough market research to assess local demand, customer preferences, and competitor activities.
   • Select optimal dealership sites based on market potential, accessibility, and demographic trends.
3. Dealer Relationship Management:
   
   • Build and maintain strong relationships with existing and prospective dealership partners.
   • Negotiate terms and agreements with new dealers to ensure long-term profitability and alignment with company standards.
4. Dealership Performance Monitoring:
   
   • Establish performance targets and KPIs for dealerships, tracking sales, customer satisfaction, and overall efficiency.
   • Provide guidance and support to dealership partners to help them meet sales targets and maintain brand standards.
5. Network Expansion and Optimization:
   
   • Oversee the expansion of the dealership network, ensuring that new dealerships meet operational standards and customer expectations.
   • Optimize existing dealership operations for efficient sales processes, after-sales services, and compliance with company guidelines.
6. Training and Support for Dealership Teams:
   
   • Develop training programs for dealership staff to enhance product knowledge, customer service skills, and sales techniques.
   • Offer ongoing support and feedback to dealership teams to maintain high performance and consistency across the network.
7. Compliance and Brand Alignment:
   
   • Ensure all dealerships adhere to the company’s policies, legal regulations, and brand guidelines.
   • Conduct regular audits and assessments to maintain consistency in operations and customer experience.
8. Transition to New Role:
   
   • Prepare for a transition to a new role upon completion of the dealership network development phase.
   • The new position will be at the same level, focusing on a different functional area that utilizes skills and experience gained during network development.
   • Support a smooth handover of dealership management to operational teams, ensuring ongoing success and stability.
9. Reporting and Feedback to Senior Management:
   
   • Provide regular updates to senior management on the progress of dealership network development, highlighting challenges and future opportunities.
   • Offer strategic recommendations for future network growth and development based on market trends and dealership performance.