Customs Brokerage Product Manager | Freight Forwarding/Global Logistics

SUMMARY:
As a Subject Matter Expert, you''ll support the sales team in business development and maintaining strong client relations. Join a team that values expertise and offers opportunities for growth and development.

POSITION INFO:

Looking for a role that combines your Customs Brokerage knowledge of staff management, operations, finance, and compliance? Check out this Customs Brokerage Manager position with a Fortune 500 Global Logistics company!

Minimum Requirements:

• Relevant Tertiary Qualifications (Advantageous)
• 6+ Years experience in a Customs Brokerage Supervisor/Management role
• Previous working experience within the Freight Forwarding/Global Logistics industry will be advantageous
• Strong knowledge and understanding of Global Logistics Industry
• Fully Computer literate (MS Office Suite Applications)
• Own vehicle and valid driver’s licence

Key Performance Areas:

• Manage and oversee all Customs Brokerage Operational Standards | ensure all classification instructions for all shipments | monitor duty deferment usage and levels | monitor license/visa applications
• Ensure strong support structure to sales team and accompany to client meetings as Subject Matter Expert
• Maintain strong relations with Trade Compliance Manager and support all compliance efforts and training
• Promote Productivity Tools (edoc, process management, customs ware usage, Expo customs)
• Audit files in accordance with AEO | Follow up refunds with customs authorities | Management of customs system
• Reporting (client reports, expo request and reporting, duty/vat
• Implement new system changes and enhancements
• Staff Management | goal setting and monitor of development

In return this opportunity will offer an attractive remuneration package that will include full Company Medical Aid, contribution towards Retirement Annuity and monthly management profit share.