Customer Planner

SUMMARY:
Our client isn’t just moving containers; they’re shaping the future of logistics! They’re seeking a passionate and innovative Customer Planner to join their vibrant team and help take customer experience to the next level.

POSITION INFO:
Key Responsibilities:
As a Customer Planner, you will directly engage with clients to understand their needs and develop effective operational strategies to optimize service delivery. Your key responsibilities will include:

• Client-Centric Focus: Build and maintain strong relationships with customers, understanding their needs and translating them into actionable plans.
• Collaborative Planning: Work closely with internal teams to ensure smooth execution of transportation and logistics services.
• Problem Solver: Proactively address service issues and identify innovative solutions to improve operational efficiency.

• You hold a degree in Logistics, Supply Chain Management, Business Administration, or related fields (preferred).
• You have 1-3 years of experience in customer service or planning within the transport or logistics industry.
• You are a natural communicator with exceptional interpersonal skills, able to build strong relationships with both clients and colleagues.
• You are detail-oriented, analytical, and thrive in a fast-paced environment.
• Proficiency in logistics software and Microsoft Office Suite is a plus.