Customer Liaison / Internal Sales

SUMMARY:
Are you passionate about fostering strong client relationships while driving business growth from within?

Our National client is seeking a dynamic individual to join their sales team, someone who is driven and enthusiastic about building customer rapport.

The role will be responsible for Key Account Management, quotations, invoicing and stock management.

POSITION INFO:
REQUIREMENTS

• Matric,
• Minimum two to four years’ experience
• Computer Literacy: MS Excel: Intermediate.
• Excellent communication, interpersonal and organisation skills
• Experience working with electrical equipment and tools would be advantageous.
• Self-driven with initiative, deadline driven, excellent planning & organisational skills.
• Ability to work under pressure and adapt to changing demands and conditions.
• High attention to detail, enthusiastic and committed

• Process orders via email and over the phone and assist over the counter sales for walk in customers
• Dealing with international clients
• Ensure information on customer orders is correct
• Liaise with the warehouse department ensuring timeous deliveries of orders
• Assisting with quarterly stock takes
• Understand customer needs and continuously promoting products to new and existing customers
• Contacting customers to ensure the accuracy of information on the invoices
• Follow up on sales quotes weekly
• Maintain accurate records of all follow ups made with customers with feedback to management
• Updating product knowledge by studying new product descriptions and participation in the on the job training opportunities
• Making outbound calls to potential customers and following up on leads by referring the customer to the respective external sales reps
• Contacting architects, engineers, interior designers and developers to schedule on site meetings regarding new/upcoming projects
• Training