Customer Care Respresentative

Recruiter:

iGrow Wealth Investments

Job Ref:

CPT000007/TJ

Date posted:

Tuesday, January 28, 2025

Location:

Capetown, South Africa

SUMMARY:
IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for Customer Care Representatives to join their team in Cape Town

POSITION INFO:
To qualify for this position, you need:

Matric
Minimum 2 years of experience in a similar role
Excellent communication skills.
Telephone etiquette
The ability to multi-task and stay organized
Familiar with CRM systems and practices.
Familiar with G Suite (Gmail, Calendar, Google docs, Google sheets, etc.)
Experience in the property industry beneficial

Duties and responsibilities include, but not limited to:

Calling leads generated in the CRM for rentals, vet clients and submit applications for tenancy
Supporting inbound volume coming from reception/sales transferred to rentals if this is the nature of the customer query
Completing bulk email sends and managing any new application queries coming through via the mailbox
Schedule viewings against the availability shared by Rental Agents
Work from developments that need to get tenanted
Hosting viewings

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