Customer Care Representative

Recruiter:

iGrow Wealth Investments

Job Ref:

677194927

Date posted:

Thursday, January 16, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for Customer Care Representatives to join their team in Cape Town.

To qualify for this position, you need:

Matric
Minimum 2 years of experience in a similar role
Excellent communication skills.
Telephone etiquette
The ability to multi-task and stay organized
Familiar with CRM systems and practices.
Familiar with G Suite (Gmail, Calendar, Google docs, Google sheets, etc.)
Experience in the property industry beneficial

Duties and responsibilities include:

Calling leads generated in the CRM for rentals, vet clients and submit applications for tenancy
Supporting inbound volume coming from reception/sales transferred to rentals if this is the nature of the customer query
Completing bulk email sends and managing any new application queries coming through via the mailbox
Schedule viewings against the availability shared by Rental Agents
Work from developments that need to get tenanted
Hosting viewings

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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