Cruise ship sales agent (Travel)

SUMMARY:
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POSITION INFO:

One of our international cruise line clients are in need of an experienced Sales Agent, to assist the Travel partners and event companies with group bookings. 

Qualifications and experience:

Matric

Able to work in a very fast paced environment 

No less than 2 years' previous experience in travel / cruise industry - holding a Sales role (Great track record of exceeding targets) 

Familiar with cruise products / destinations / industry trends 

Must have a passport as travelling is part of the role 

Willing to work overtime and weekends 

Computer literate - MS office and sales software 

Key skills:

Communication

Customer centric 

Multi-tasking

Stakeholder management 

Detail orientated 

Organised

Team player 

Influencing 

Negotiation 

Target driven 

Flexiblle

Resilient

Empathetic

Passionate 

Key performance areas: 

Guest need analysis 

Stakeholder engagement 

Group bookings - local and international 

Resolve booking queries in a timeous manner

Process invoices in a timeous manner

Draft reports

Complete legal requirements

Chase payments

Manager charter and theme cruises

Book and manage international bookings