SUMMARY:
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POSITION INFO:
Communication & Marketing Specialist
Key Responsibilities:
Communication Strategy & Implementation:
- Update and maintain the communication policy for Southern Africa as needed.
- Execute communication strategies across multiple platforms (newsletter, website, social media).
- Enhance organisational visibility in South Africa.
- Develop and manage internal and external communication projects.
- Collaborate with regional communication teams to manage press relations, corporate events, exhibitions, and sponsorships.
- Create internal communication materials (brochures, videos, newsletters, case studies).
- Engage with various press portals to ensure consistent media coverage.
- Contribute to website design, updates, and content creation.
- Maintain corporate branding and ensure adherence to the rganisation's identity.
- Assist with compiling the annual NPS survey for the region.
- Ensure timely delivery and distribution of the Masikulume newsletter.
Commercial Management:
- Oversee relationships with service providers.
Management & Coordination:
- Promote communication initiatives throughout the region.
- Serve as the go-to contact for communication-related projects.
- Support departments in implementing their communication strategies.
- Facilitate regional communication meetings.
Digital Marketing:
- Develop and execute comprehensive digital marketing strategies.
- Manage email and LinkedIn campaigns.
- Boost LinkedIn presence by managing social media accounts and creating engaging content.
- Plan and oversee email marketing campaigns.
Public Relations:
- Cultivate relationships with media outlets and industry influencers.
- Develop and monitor an annual plan for press releases and media kits.
- Organize press conferences and media events.
- Respond to media inquiries and manage crisis communications.
- Identify opportunities for positive media coverage.
Internal & External Communications:
- Design and execute both internal and external communication strategies.
- Produce and edit content for websites, blogs, newsletters, etc.
- Ensure consistency in brand messaging across all communication channels.
- Collaborate with departments to gather and share important information.
- Prepare speeches, presentations, and talking points for company leaders.
- Manage the company’s reputation and brand image.
Administrative Support:
- Assist sites with their communication planning and execution.
- Implement internal communication strategies and plans.
- Manage communication activities within the allocated budget.
Health & Safety:
- Ensure that the Group’s communication policies are followed.
- Guarantee the alignment of internal and external communications with the organisation’s strategy and values.
- Perform any other duties assigned by the department manager.
Critical Competencies:
- Adhere to ISO 9001 standards.
- Work effectively as part of a team.
- Maintain confidentiality regarding all business and employee information.
- Proficient in necessary computer functions.
- Communicate professionally with clients and stakeholders.
Required Skills & Qualifications:
- Grade 12 plus a post-matric qualification in Communications (or equivalent).
- At least 5 years of experience in communications/marketing, including internal and external communications.
- Management Experience - Minimum Services industry 5 years
- Language Requirement - English first language or must have excellent proficiency
- Proven experience in media relations with examples of secured press coverage.
- Strong writing and communication skills.
- Proactive, results-driven, and detail-oriented.
- Collaborative team player with excellent networking abilities.
- Quick thinker and adaptable to changing situations.
- Media-savvy, with an understanding of how to frame a story from a journalist’s perspective.
- Photography and video production skills are a plus.
- Experience with online media databases and content management systems.
- Proficient in Google Suite applications.
- Knowledge of web design, SEO, and content management.
- Competence in relevant software and digital tools used by the company.
If you are interested in applying for the vacancy, please send your CV through to
