Clinical Administrator

SUMMARY:
Seeking a dedicated Clinical Administrator to support the B2B division. Play a key role in managing clinical trial client accounts by providing exceptional product assistance, administrative support, and data management. Ensure seamless device readiness, maintain high customer satisfaction, and uphold strict data protection standards

POSITION INFO:
Minimum applicable experience (years):
2+ years in a customer support or sales role

Required nature of experience:
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Client liaison and support
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Data capturing and administration
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Administration and project management
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Documentation and reporting of client queries
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Working within a digital environment
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Collaborating with senior stakeholders and key decision-makers


Skills and Knowledge (essential):
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Manage difficult clients and resolve queries efficiently and professionally
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Team Collaboration
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A desire to please customers and provide excellent support
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Reporting (Excel, Google Slides, Word)