Chief Operating Officer

SUMMARY:
Are you a dynamic leader with a passion for operational excellence and strategic growth?  our client in the NGO and NPO industry is seeking an experienced Chief Operating Officer (COO) to drive efficiency, foster innovation, and lead our client to success. This role offers the opportunity to make a tangible impact in a fast-paced and mission-driven environment.

POSITION INFO:

Key Responsibilities:

• Operational Excellence: Streamline daily operations across multiple departments, monitor performance, and implement strategies to enhance efficiency
• Business Process Optimisation: Innovate and refine internal processes to boost productivity and align with best practices
• Financial Management: Oversee budgeting, forecasting, and financial controls to ensure optimal resource allocation and profitability
• Business Development: Identify growth opportunities, craft strategies for market expansion, and build lasting relationships with partners and stakeholders.
• Proposal and Tender Management: Lead the preparation of high-quality proposals and funding applications, ensuring timely and impactful submissions
• Professional Communication: Oversee the creation of polished business documents, reports, and correspondence to maintain consistent, high standards
• Stakeholder Engagement: Cultivate strong relationships with clients, partners, and regulatory bodies while representing the organisation at key events
• Team Leadership: Inspire and mentor a multidisciplinary team, promote accountability, and drive personal and professional development
• Contract Management: Negotiate and manage contracts, ensuring compliance and mitigating risks
• Board Reporting: Deliver comprehensive reports on operations, financial health, and strategic initiatives to support informed board decisions

Qualifications and Experience:

• Relevant tertiary education is advantageous
• At least 5 years of senior operational management experience, ideally within youth development or a related sector
• Demonstrated expertise in managing operations, optimising processes, and driving growth
• Strong financial acumen and experience in budgeting and reporting
• Exceptional skills in proposal writing and business communication
• Experience with tender and funding applications
• Proven leadership abilities and a talent for team development