Change Management Specialist/Expect

SUMMARY:

OneConnect is looking for a passionate and experienced Change Management Specialist to support the delivery of key transformation programs and initiatives.You’ll be at the forefront of driving successful change adoption by planning, implementing, and managing change strategies that align with both Agile and Waterfall project environments.

POSITION INFO:
Key Responsibilities:

• Change Management experience in the large and diverse organisation with 2000 users.
• Develop and execute change management strategies and plans that maximize employee adoption and minimize resistance.
• Collaborate with cross-functional teams including project managers, scrum masters, business stakeholders, and senior leadership.
• Support the delivery of projects using both Agile and Waterfall methodologies.
• Identify and manage anticipated resistance and develop mitigation tactics.
• Design and deliver change communications, training materials, and engagement activities.
• Collaborate closely with Project Managers, Product Owners, and Business Leaders to ensure initiatives meet objectives on time and on budget.
• Identify, analyze, and manage change impacts to people, processes, and technology.
• Design and deliver change communications, training plans, stakeholder engagement strategies, and reinforcement tactics.
• Support the development of an internal change capability by coaching and guiding leaders and project teams
• Track and report change readiness and adoption metrics.
• Act as a trusted advisor for all change-related initiatives across the enterprise.

• IT qualification ((Diploma /Btech/degree in B.com in Information Systems, Information Technology, Computer Science, Industrial Engineering) and any other related change management qualifications and certifications.
• 10+ years of experience in Change Management.
• Familiarity with Change Management Frameworks and Methodologies (e.g., ADKAR, Kotter’s 8-Step, Prosci)
• Proven ability to lead change initiatives in both Agile and Waterfall project settings.
• Strong stakeholder engagement and communication skills.
• Comfortable working in fast-paced, evolving environments.
• Exceptional interpersonal and problem-solving skills.