Central Africa Sales Engineer

• Ability to develop relationships with other stakeholders.
• Ability to eloquently communicate value propositions to customers.
• Ability to interact at all levels of the customer organization.
• Ability to work independently, as well as part of a team.
• Good command of the English language.
• Proficiency in Swahili language will be an added advantage.
• Sound theoretical and practical knowledge and experience with technical principles, specifically in the electro-mechanical field.

The core responsibilities will include, but are not limited to the following:

• Develop and promote sustained sales growth to achieve company sales objectives in East Africa.
• Achieve sales and profitability in line with individual sales targets and company objectives.
• Visit and meet customer regularly to understand their requirements and provide necessary solutions.
• Build relationships with key personnel (decision makers) within a customer’s organization.
• Prepare presentations and proposals to communicate the value proposition, including a proper review of customer specifications and commercial requirements.
• Conduct market development plans and implement weekly activities aimed at growing the market share.
• Coordinate and resolve customer service issues in a manner that retains the customer and provides an opportunity to additional revenue in the future.
• Assist the finance department in collecting unpaid debts.
• Coordinate and communicate with other departments within LAS.
• Ensure completion of customer satisfaction reports
• Ensure that the ERP system is utilized to the maximum possible extent.
• Maintain accurate customer database to ensure effective account management.
• Continuously acquire new skills to stay up to date to the latest best practices.
• Advise customers of product developments and special promotions
• Represent the company at exhibitions, events and demonstrations when required.