CRM Specialist

SUMMARY:
We’re looking for an organized and innovative CRM Specialist to design and execute impactful customer relationship campaigns. In this role, you’ll bring together creativity and precision to enhance the customer journey, grow loyalty, and deliver targeted, measurable marketing initiatives. Immediate start available!

POSITION INFO:

Are you a creative strategist with a passion for data-driven marketing? Then why not kick off your 2025 career plans in 2024...

We’re looking for an organized and innovative CRM Specialist to design and execute impactful customer relationship campaigns. In this role, you’ll bring together creativity and precision to enhance the customer journey, grow loyalty, and deliver targeted, measurable marketing initiatives. Immediate start available!

What’s On Offer:

• A strong basic salary with medical aid and pension contributions.
• Exposure to a truly global business.
• The opportunity to join an established brand that is forward-thinking and embracies new technology.
• Exposure to exciting challenges and the opportunity to make a meaningful impact through contributing to innovative customer experiences.

What You’ll Do:

• Develop and execute direct marketing campaigns to drive customer engagement and sales.
• Monitor and analyze CRM data, ensuring high-quality insights for campaign optimization.
• Oversee loyalty program strategies, including acquisition, activation, and retention initiatives.
• Craft and implement targeted communication strategies that enhance the customer lifecycle.
• Collaborate with internal teams to align CRM efforts with overall marketing goals.
• Utilize tools like SAS, Marketo, and Excel to manage, disseminate, and report on campaigns.

What You Bring:

• A Bachelor’s degree or equivalent experience, with 6–8 years in marketing (specializing in CRM).
• Expertise in direct marketing principles, database management, and data mining.
• Proficiency with CRM platforms and tools like SAS, Marketo, and advanced Excel.
• Strong analytical skills to measure and report campaign performance.
• Exceptional communication and organizational skills, with a knack for detail-oriented work.
• A creative mindset paired with a structured approach to campaign design and execution.

Who You Are:

• Confident, self-motivated, and disciplined.
• A team player who can work independently and make decisions with impact.
• Resilient and proactive, thriving in fast-paced environments.
• A creative thinker who values structure and organization.

Ready to combine creativity with data to make a real impact? Apply now to become the driving force behind targeted customer engagement initiatives!