CRM Membership Administrator

SUMMARY:
Our client in Durban is looking for a CRM Membership Administrator

POSITION INFO:
Duties

• Accurate and up-to-date administration of the business membership database on the CRM system.
• Generate reports on the CRM system.
• Respond to queries in relation to membership renewals, subscriptions and general information.
• Provide administrative duties for the membership team.

• Grade 12 and a higher education qualification in Sales Administration, Office Management and/or Information Systems
• 2 to 3 years’ sales administration experience specifically working on a CRM system.
• Previous call centre experience would be an advantage.
• Advanced Computer literacy in MS Office.
• Numeracy and accuracy.
• Excellent communication and interpersonal skills.
• Good time/task management skills.