CRM Manager - Retail- Cape Town CBD

SUMMARY:
CRM Manager - Retail - Cape Town CBD

POSITION INFO:

Minimum requirements

JOB EXPERIENCE:

• Minimum of 5 years’ experience in marketing (desirable in retail/FMCG marketing), with at least 3 years’ experience in digital communications, communications or public relations.
• Minimum of 3 years’ experience leading teams and creating motivating and high-performance environment.

EDUCATION: Bachelor of Commerce degree (or relevant discipline, e.g. Marketing)

JOB RELATED KNOWLEDGE

• Digital marketing principles, practices and global trends (expert)
• Shopper psychology and effective marketing communication (seasoned)
• Understanding of best practice principles and technology enablers in relation to digital communication and trends (seasoned)
• Digital communication tools and platforms (expert)
• Budget Management (seasoned)
• Financial Management (applied)
• POPI Regulations (seasoned) JOB

RELATED SKILL

• engagement (advanced)
• Strategic thinking (proficient)
• Innovative thinking and creating new growth opportunities (Advanced)
• Negotiation skills (proficient)
• Maintaining relationships (proficient)
• Analytical skills (BI, reporting) and drawing insights from data (Advanced) Persuasive communication (intermediate)
• Effective communication (proficient)
• Managing complexity (Advanced)
• Writing, editing and verbal communication (advanced)
• Project Management (Advanced)

JOB RELATED COMPETENCIES

• Leading and Supervising
• Presenting and Communicating Information
• Applying Expertise and Technology
• Analysing
• Entrepreneurial and Commercial Thinking