SUMMARY:
A busy steel and industrial hardware distributor is looking to employ an energetic and outgoing person to assist customers with their selections
POSITION INFO:
MINIMUM REQUIREMENTS:
• 2 years’ experience selling of steel and tube and industrial hardware products is essential and not negotiable
• Computer literate
• Syspro experience will be an advantage
RESPONSIBILITIES:
• Greet customers and assist with all inquiries.
• Answering incoming calls and converting inquiries into sales.
• Assist with products and solutions for sale and assisting in sourcing stock (standard and non-standard).
• Responsible for the processing of customer orders, as well as expediting deliveries /collection instructions.
• Provide quotations to the clients, via Syspro.
• Daily upkeep of backorders and releasing of stock for clients.
• Advise customers with respect to stock availability, lead times etc.
• Develop new sales opportunities through cold calls to potential clients.
• Keep abreast with regards to latest product trends / developments to provide the best advice to the clients
• Have an understanding on how the different products work
• Ensure that their respective sales and GP targets are achieved monthly.
• Provide after sales follow up to ensure that the customers are satisfied with the service
• Handle administrative duties
• Liaise with warehouse manager regarding deliveries
• Liaise with external sales staff on customer visits as and when required,
• Providing leads to external staff
