Business intelligence and sales support specialist

SUMMARY:
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POSITION INFO:

Responsibilities:

Business Intelligence
• Ensure all reports are accurate and validated before sharing.
• Work with the MD’s and IT Director to improve reporting and ensure relevance.
• Address data queries from reps and customers.
• Analyse and suggest improvements to reporting processes.
• Track sales, turnover, and gross profit (GP), monthly.
• Build and share key management reports.
• Become an expert in Power BI and SAP platforms, and train team members on their use

Sales Support
• Track customer turnover against targets and share progress updates.
• Manage and renew expiring deals, ensuring they’re updated in SAP.
• Work with IT on developing and maintaining sales forms.
• Collaborate with the Customer Services teams to improve customer experience.
• Share customer databases monthly with marketing.
• Set up sales meetings and prepare agendas.
• Monitor inactive products and work on solutions with the MD’s and sales teams.
• Build relationships with key customers and address their concerns.
• Generate and share key sales reports regularly.
• Maintain accurate Business Partner Master Data.

Key Skills:
• Strong analytical and problem-solving abilities.
• Excellent communication and collaborations skills.
• Advanced knowledge on Power BI, SAP and Microsoft Office.
• Organized, detail-oriented, and able to meet deadlines.
• Proactive and customer-focused mindset.

Qualifications:
• Bachelor’s degree in Business, Data Analytics, or related field.
• 3+ years of experience in business intelligence or sales support.
• Proficient in data reporting tools and processes.
If you are skilled in data accuracy, enjoy supporting sales teams, and thrive in a dynamic environment, we’d love to hear from you!