Business Manager

SUMMARY:
The Business Manager at Signa Advisors is responsible for leading the organization’s business development, sales, and operational strategies to achieve sustainable growth and exceptional client service delivery.

• The Business Manager (BM) identifies new business opportunities, nurtures client relationships.
• The Business Manager drives the company’s market position as a trusted specialist in B-BBEE advisory services.
• He/she ensures that the business is financially sustainable through effective commercial strategies.
• He/she is responsible for ensuring operational excellence, and ensuring the back-office function is lean and effective; and is responsible for identifying and onboarding new Associated /Advisors (Independent Contractor).

POSITION INFO:

•   Develop and execute a clear commercial strategy aligned with the company’s mission and goals.
•   Monitor industry trends and regulatory changes related to B-BBEE and ensure the company remains a market leader.
•   Analyze market data and client feedback to recommend service enhancements.
•   Foster collaboration across advisory teams to deliver comprehensive B-BBEE solutions.
•   Position the company as a thought leader by ensuring ongoing training and professional development for the advisory team.

•   Identify and pursue new business opportunities and potential clients.
•   Research and analyze market trends to identify growth opportunities.
•   Lead marketing and business development initiatives.
•   Build and maintain strong relationships with clients to ensure satisfaction, retention, and business growth.
•   Develop and implement engagement strategies, including workshops, webinars, and strategic forums.

• Stay updated with developments in B-BBEE legislation and best practices.
• Support and lead the advisory team to deliver accurate and relevant client solutions.
• Maintain relationships with industry experts and regulators to ensure alignment and influence.
• Ensure continuous professional development of the advisory team.

•    Identify and recruit new Associated Advisors to expand the company's advisory capacity.
•     Develop and implement onboarding processes for new Associated Advisors to ensure alignment with company values, standards, and operational practices.
•     Establish and maintain contracts, performance monitoring systems, and engagement guidelines for Associated Advisors.
•   Foster strong relationships with Associated Advisors to ensure their long-term engagement and effectiveness.

•   Work closely with the Business Manager to identify project opportunities within BBBEE progress reporting and transformation impact reporting for companies.
•      Ensure that transformation reporting effectively reflects the impact of BBBEE contributions, expenditure, and initiatives.
•      Pool together a combination of internal skills from Associates and Advisors or source required expertise from the market to ensure project success.
•      Allocate the right resource or combination of individuals to client projects/accounts based on expertise, client needs, and project objectives.
•       Ensure seamless coordination between internal and external stakeholders to optimize project execution and impact.

•    Set and achieve sales targets and revenue goals.
•     Develop strategic sales and marketing plans to expand the client base.
•   Create and maintain a client pricing framework for advisors and projects
•  Create compelling proposals tailored to client needs.
•     Negotiate contracts and pricing to maximize profitability.
•      Prepare and manage sales forecasts, budgets, and performance reports.

•  Ensure efficient and effective back-office operations.
•   Develop and manage commercial strategies that make the back-office function financially self-sustaining.
•     Establish a viable revenue share model and cost-incentive structures that benefit both back-office resources and the business.
•  Standardize processes for quality and productivity.
•    Manage client projects, ensuring adherence to SLAs and regulatory requirements.
•    Facilitate collaboration between internal and external stakeholders.
•     Maintain centralization and proper filing of client-related documentation.

•    Strategically structure project teams to ensure costs are well planned and aligned with the company’s revenue share model.
•     Ensure that fee/commission structures enable commercial viability, balancing competitive payouts with sustainable business margins.
•   Monitor project cost allocations to maintain financial efficiency while covering internal overheads and cost of services (CoS).
•   Provide insights and recommendations on resource allocation to optimize profitability and maintain high-value service delivery.
•    Develop and manage budgets and financial strategies.
•   Monitor financial performance and cost control.
•     Implement risk management strategies.
•      Ensure compliance with relevant legislation and company policies.
•     Maintain accurate records of client interactions, contracts, and billing.

•     Lead, mentor, and develop a team of Associates/advisors and support staff.
•   Foster a culture of collaboration, learning, and innovation.
•  Plan and schedule training programs for team development.
•     Monitor and manage team performance, ensuring alignment with business goals.

•     Business Development and Client Retention
•   Sales and Revenue Growth
•   Business Commercial Viability
•    Identification and appropriate allocation of the right combinations of skills for the business services
•    Build a pool of experienced BBBEE specialist /new Associates.
•  Associate/IC-Advisor Onboarding and Engagement
•    Operational Efficiency and Backoffice effectiveness
•      Advisory Quality, governance and compliance
•     Team Leadership and Development
•     Brand building, effective marketing and thought leadership.

• Bachelor’s degree in business, Commerce, or a related field (required).
• Qualification (at least at Certification or training) in B-BBEE advisory services (required)
• 10 years of experience in a commercial, business development, or advisory role.
• Strong understanding of B-BBEE legislation and soundtrack record in transformation strategies.
• Proven track record of client relationship management and revenue growth.
• Experience in operational management and team leadership.
• Postgraduate qualification in Business or Management (preferred).

•  Expert understanding of B-BBEE legislation particularly the DTi/generic codes
•  Strong strategic thinking and problem-solving skills.
•  Excellent communication and negotiation skills.
•  Ability to build and maintain client relationships.
•  Financial acumen and budget management.
•  Leadership and team development skills.
•  Proficiency in CRM/customer information management and business management software.
•  Strong project management and organizational skills.

•   Attention to detail on technical aspects of the BBBEE legislation and various codes into sound  strategic and  compliant practical advise
•   Results-driven and entrepreneurial mindset.
•   Ethical and professional conduct.
•   Collaborative and innovative thinker.
•   High attention to detail and analytical capability.
•   Resilient and adaptable to change.
•   Ability to handle difficult customers internal and external and achieve results through others
•   Ability to lead  a highly effective and engaged teams effectively
•   Great problem solving and negotiation.