Business Development Manager - Medical Services/Healthcare

SUMMARY:
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POSITION INFO:

About the Role:

We are seeking a dynamic, results-oriented Business Development Manager to lead the sales efforts for medical services solutions across Southern Africa. In this role, you will be responsible for identifying and securing new business opportunities, building strong relationships with potential clients, and driving growth in various industries, including mining, oil, gas, and more.

This is a fantastic opportunity for a driven professional with a proven track record in B2B sales, consultative selling, and client relationship management, who is eager to make a significant impact in the medical services sector.

Key Responsibilities:

• Business Growth: Identify, develop, and close new business opportunities in targeted market segments to achieve profitable revenue and sales targets.
• Client Relationship Management: Build strong, long-term relationships with new clients across multiple sectors, including mining and oil & gas, by understanding their needs and offering tailored solutions.
• Cross-Border Sales: Collaborate with internal teams to drive cross-border sales opportunities and ensure the delivery of comprehensive, client-focused solutions.
• Proposal Development & Negotiation: Generate proposals, negotiate pricing, and close contracts for a range of medical services, ensuring the solution meets client needs and expectations.
• Client Retention & Upselling: Manage renewals, client retention strategies, and cross-selling/up-selling across the full suite of products and services to maximise revenue.
• Market Analysis: Conduct market research to identify opportunities and trends within Southern Africa, keeping ahead of client needs and market shifts.
• Client Education & Support: Provide training and education to clients on the products and services, ensuring high levels of engagement and service utilisation.
• Project & Service Delivery: Work with internal teams to ensure the smooth delivery of services and drive client satisfaction through effective service quality management.

Skills & Experience Required:

• Sales Experience: Minimum of 5 years’ experience in sales, with a proven track record in business development, securing new clients, and managing long-term relationships.
• B2B & Consultative Selling: Experience in B2B solution selling within complex, service-oriented industries. Familiarity with industries such as mining, oil & gas, or other high-risk sectors is a plus.
• Cross-Border Engagement: Experience working in a cross-border or regional sales environment, with a focus on emerging markets.
• Negotiation Skills: Strong negotiation and influencing skills, with the ability to close deals and secure profitable agreements.
• Market Analysis: Proven ability to conduct detailed market research and use insights to drive sales strategies.
• Client-Focused: Demonstrated ability to build trust and credibility with senior-level decision-makers and to create long-term, impactful business relationships.
• Project Management: Ability to manage multiple projects and stakeholders simultaneously, ensuring timely and effective delivery of services.

Preferred Qualifications:

• A relevant business-related degree or diploma.
• Fluency in English (written and spoken) is essential. Additional language skills relevant to the region will be advantageous.

Behavioral Competencies:

• Action-Oriented: Driven and energetic, with a passion for taking initiative and delivering results.
• Customer-Focused: Dedicated to meeting customer needs and providing outstanding service.
• Strategic Thinking: Strong ability to think long-term and develop strategies that align with business goals.
• Problem-Solving: Excellent problem-solving skills, with the ability to navigate challenges and find innovative solutions.
• Adaptability: Flexible and agile, able to adapt to shifting client needs and market conditions.

Job Conditions:

• This role will require frequent travel across Southern Africa to meet with clients and develop business opportunities.