Business Development Manager - Freight Forwarding

SUMMARY:
Generate new business opportunities and build strong client relationships.

POSITION INFO:

One of our clients in the Freight Forwarding industry is currently looking for a BDM/Sales Representative to join their dynamic team.

Summary:
The Sales Executive needs to generate new business opportunities and build strong client relationships. You will play a key role in achieving our sales targets through prospecting, cold calling, proposal creation, and client interaction.

Responsibilities:

New Business Development:

• Identify and qualify potential clients through lead generation and prospecting activities.
• Develop and deliver compelling sales presentations and proposals.
• Negotiate and close deals in accordance with company policies.
• Manage the new business signup process, ensuring adherence to established procedures.
• Stay informed about industry trends, updates, and challenges, and share this information with relevant stakeholders.

Client Management:

• Build and maintain positive relationships with new clients through regular communication (visits, phone calls, etc.).
• Provide excellent customer service by addressing inquiries and resolving any issues promptly.
• Meet reporting requirements to both management and clients as needed.
• Assist with handling client queries as required.

CRM & Data Management:

• Utilize the CRM system to effectively track and manage the sales pipeline.
• Maintain accurate and up-to-date client information within the CRM.
• Perform regular CRM updates as instructed by management.

Proposal & Quote Generation:

• Prepare accurate and competitive quotes and proposals based on client requirements.
• Ensure quotes and proposals adhere to company standards and formats.
• Maintain effective communication with internal teams (operations and administration) to support proposal development.

Administrative Duties:

• Maintain a well-organized and up-to-date sales pipeline.
• Complete all assigned reports (e.g., Co reports) accurately and in a timely manner.
• Schedule and manage meetings in the calendar and CRM system.
• Plan and document weekly sales activities.
• Complete any additional reports as requested.
• Ensure a complete credit application package is submitted for processing by the Sales Manager.
• Follow any other reasonable and lawful instructions provided by management.

Minimum Requirements:

• Matric/Grade 12
• 3 - 5 years' experience as a BDM/Sales Representative in the Freight Forwarding industry
• Solid knowledge of Air, Road and Sea freight