Business Analyst - Investments

Recruiter:

HR Genie

Job Ref:

Business Analyst

Date posted:

Wednesday, February 19, 2025

Location:

Rondebosch, South Africa

Salary:

R450k per year + Medical Aid, Provident Fund,

SUMMARY:
Business Analyst (Hybrid Role) The Business Analyst will be responsible for defining specificatio

POSITION INFO:

Intermediate to Senior level Business Analyst (Hybrid Role)

Purpose of the job

The Business Analyst (BA) will be responsible for defining specifications for process and system enhancements, production support items and normal SDLC BA responsibilities, including systems testing. The role includes a component of production support.

Main duties and responsibilities

Root-cause analysis and resolution of production support issues within agreed service level agreement (SLA)
Requirements definition for process and system enhancements, Business as Usual (BAU) changes and production support items
Being involved in system’s testing of both fixes and enhancements

Improving structures and processes within which the client solutions team operates

Ideal experience

At least 3 years’ experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration
Good understanding of the end-to-end administration processes
Experience in process improvements and process definition
At least 5 years of formal business and process analysis experience
Proven track record of driving and implementing improvements
Software testing (at least 3 years’ experience as part of the BA competency)

Ideal Qualifications

Relevant tertiary qualification or studying towards one
Business analysis qualification (Diploma or higher)

Competencies and Ideal attributes

Proven analytical and critical thinking skills
Experience in the full range of business analysis competencies (BABOK)
Keen attention to detail, passionate about exceptional client services
Proactive, self-managed, a sense of urgency and outcomes driven
Positive and Professional, with excellent communication and stakeholder management skills
Unquestionable integrity

Software, Systems knowledge

Essential:

Experience of full Microsoft office suite, including Advanced Excel and Visio or equivalent
SQL experience

Desirable:

Flexcube
Bizagi
Digiata

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