Business Analyst (12 months)

SUMMARY:
The purpose of this position is to provide end-to-end business analysis services to the Domestic and Regional Settlement Services Division in order to identify business problems and needs, determine solutions and enable improvements in organisational processes.

POSITION INFO:
JOB DESCRIPTION

• Take responsibility for driving business analysis initiatives from initiation to implementation on projects.
• Facilitate workshops independently and consult with business owners and stakeholders in respect of problem definitions and the identification of business requirements/needs.
• Review business processes and procedures, elicit and analyse business needs and associated data, identify and assess possible solutions, and define the associated requirements.
• Elaborate on the scope and feasibility of solutions and develop the supporting business case.
• Assist with the change requirements and provide specifications.
• Investigate problems and propose solutions by interacting with users, developers, testers and other stakeholders.
• Develop manuals and plans, and present training courses in support of implementation.
• Stay abreast of processes analytical tools and methodologies, identify opportunities to improve and standardise work processes, and apply these in own work.
• Engage in multiple initiatives simultaneously and take on a project management role in some initiatives.
• Plan, organise, control, manage and evaluate the work of team members and administer human capital functions.

• An Honours’ degree in Technology or Finance; and
• A minimum of five years’ experience within a business analysis environment.

• A Diploma in Business Analysis; and
• Experience in banking, specifically in payment services or banking services back office systems.