Business Analyst

SUMMARY:
Join Our Team as a Business Analyst! 
Are you a problem-solver with a passion for turning data into actionable insights? Do you thrive in dynamic environments where you can make a real impact? 
Our client in the Investment Industry situated in the Western Cape is looking for a Business Analyst who will be responsible for defining specifications for process and system enhancements, production support items and normal
SDLC BA responsibilities, including systems testing.

POSITION INFO:
PLEASE DO NOT APPLY IF YOU DO NOT QUALIFY IN FULL. NO CV'S WILL BE KEPT FOR FUTURE USE.

Main duties and responsibilities

• Root-cause analysis and resolution of production support issues within agreed service level agreement (SLA)
• Requirements definition for process and system enhancements, Business as Usual (BAU) changes and production support items
• Being involved in system’s testing of both fixes and enhancements
• Improving structures and processes within which the Client Solutions team operates.

• At least 3 years’ experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration
• Good understanding of the end-to-end administration processes
• Experience in process improvements and process definition
• At least 5 years of formal business and process analysis experience
• Proven track record of driving and implementing improvements
• Software testing (at least 3 years’ experience as part of the BA competency

• Relevant tertiary qualification or studying towards one
• Business analysis qualification (Diploma or higher)

• Experience of full Microsoft office suite, including Advanced Excel and Visio or equivalent
• SQL experience

• Flexcube
• Bizagi
• Digiata