Business Analyst

SUMMARY:
Join a leading force in the life insurance and financial services sector. We’re committed to building and protecting our clients' financial futures with trusted brands. We focus on rehumanising every interaction, putting care at the heart of everything we do. If you're passionate about making a difference and working with a business that truly values its communities.

POSITION INFO:
Job & Company Description

The Intermediate Business Analyst helps improve business operations by fixing inefficiencies in trading and balance sheet management. Key tasks include finding solutions, working with stakeholders, documenting needs, and supporting project delivery. The role focuses on process improvement, risk management, and ensuring strategies align with goals.

Responsibilities

• Business Understanding: Deep knowledge of trading processes and balance sheet management.
• Requirements Gathering: Leads workshops to clarify business needs and translate them into clear specifications.
• Gap Analysis: Identifies areas for improvement in processes, tools, and data.
• Change Impact Analysis: Assesses how changes will affect people, processes, and tools.
• Process Mapping: Develops current and future process flows aligned with business goals.
• Documentation: Creates clear diagrams and detailed documentation, ensuring traceability and supporting process redesigns.
• Process Improvement: Identifies inefficiencies and suggests actionable improvements.
• Stakeholder Management: Manages relationships, ensuring alignment and clear communication.
• Solution Validation: Designs and tests solutions, validating them with user feedback.
• Data Analysis: Uses data insights to guide decisions and recommend adjustments.
• Risk Identification: Identifies and mitigates operational risks.
• Business Continuity: Designs test cases and disaster recovery plans.
• Decision Support: Provides analysis and recommendations to support key business decisions.

• Bachelor’s degree in business, Finance, or Information Systems
• Certifications such as CBAP (Certified Business Analysis Professional) are advantageous

• 5-7 years of experience in business analysis, process improvement, or a related role, preferably within operational management or trading environments

• High preference for financial markets (banking or insurance industry) experience
• Competencies required
• Analytical thinking
• Requirements gathering and articulation
• Process mapping and design
• Documenting and traceability
• Change impact assessment
• Interpreting data
• Problem-solving
• Communication and Presenting
• Stakeholder relationship management
• Attention to detail
• Challenging ideas
• Exploring possibilities