Business Analyst

SUMMARY:
Mpilo Technologies – Business Analyst

MpiloTech, established in 2015, pioneers’ cutting-edge technology solutions in Digital Banking and Multi Experience App Development, specializing in Cloud-native and agnostic solutions. Leveraging our Development Best Practice (CMMI 3.0) Consulting arm, we deliver enterprise-grade solutions with predictable outcomes and serve as strategic advisors to our enterprise customers.
Our mission is to combat unemployment in South Africa and across Africa by creating 10 000 jobs in Digital Transformation by 2030. Through initiatives like our Unearthing Greatness in Unexpected Places Program, Impi League Graduate Program, and Resource Augmentation service, we identify top IT talent to join our Software Development teams, providing opportunities to work on impactful client projects.

We are currently seeking candidates for a Business Analyst position with expertise in banking. The Business Analyst will support key banking projects, collaborating with business and technology teams to enhance financial services, elevate customer experiences, and drive operational efficiency. This role involves interpreting regulatory requirements, analyzing financial data, and translating business needs into actionable project plans. The ideal candidate is detail-oriented and possesses a strong understanding of banking products, services, and compliance standards.

POSITION INFO:
Responsibilities:

• Collaborate with stakeholders across banking divisions (e.g., retail, commercial, compliance) to gather and document business requirements.
• Conduct thorough analyses of banking processes, identifying opportunities to streamline operations and reduce risks.
• Develop project roadmaps and create detailed requirements specifications, use cases, and workflows.
• Analyze financial and customer data to support business objectives and regulatory compliance initiatives.
• Liaise with IT teams to ensure technical solutions align with regulatory and business requirements.
• Support the development of business cases for new banking products or technology investments.
• Facilitate testing processes, including developing test cases and participating in User Acceptance Testing (UAT).
• Keep updated on regulatory changes and ensure project documentation and implementation meet compliance standards.
• Prepare reports and dashboards to monitor project progress, KPIs, and outcomes for senior management.

• Bachelor’s degree in Business, Finance, Information Systems, or a related field.
• 3+ years of experience as a Business Analyst within the banking or financial services industry.

• Strong knowledge of banking products, processes, and regulatory requirements (e.g., KYC, AML, Basel III).
• Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, SQL).
• Familiarity with Agile project management and tools like JIRA or Confluence.
• Excellent communication and interpersonal skills to engage with cross-functional teams.
• Strong analytical skills with an ability to interpret complex data and regulatory requirements.
• Certifications like CBAP, CFA, or Six Sigma, are an advantage.