SUMMARY:
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POSITION INFO:
Job Requirements:
Key Responsibilities:
Operational Management: Supervise the daily operations of the branch, ensuring compliance with company policies and procedures
Staff Management: Recruit, train, and develop branch staff, including setting performance goals and conducting evaluations.
Customer Service: Ensure excellent customer service standards by resolving customer complaints or concerns efficiently.
Sales and Marketing: Drive the branch’s sales initiatives and promotional campaigns. Monitor sales targets and implement strategies to achieve them.
Budget and Financial Management: Create and manage branch budgets, focusing on cost control and profitability.
Branch Growth and Development: Identify opportunities for branch growth through market research, community engagement, and competitor analysis.
Proven experience in branch management or similar leadership roles.
Strong leadership, communication, and interpersonal skills.
Excellent problem-solving, decision-making, and organizational skills.
