Branch Manager

SUMMARY:
Branch Manager - Northern Suburbs, Cape Town

POSITION INFO:
The selected candidate will oversee and coordinate all branch activities, ensuring smooth operations across all areas.
They will lead and manage staff, cultivate a positive work environment, and maintain high levels of customer satisfaction.
With a hands-on approach, they will be dedicated to driving business growth by implementing strategies that enhance productivity and support the achievement of sales targets.

Responsibilities to include but not limited to the following:

• Direct all operational aspects including distribution, operations, customer service, human resources, administration and sales.
• Assess local market conditions and identify current and prospective sales opportunities.
• Develop forecasts, financial objectives and business plans.
• Meet goals and metrics.
• Manage budget and allocate funds appropriately.
• Bring out the best in the branch’s personnel by providing training, coaching, development and motivation.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches and head office on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.

• At least one year of Branch or Regional Team Management experience.
• Knowledge of Material Handling Equipment, including parts & service.
• Strong computer skills (Microsoft Office, Word and Excel.)
• Proven knowledge of modern management techniques and best practises
• Ability to meet sales targets and production goals
• Familiarity with industry’s rules and regulations would be advantageous.
• Excellent organisational skills
• Results driven and customer focused
• Leadership and human resources management skills
• Knowledge of Autoline will be beneficial
• Local travel (within SA) will be required