SUMMARY:
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POSITION INFO:
We're looking for an experienced Branch Manager to drive growth, enhance client relationships, and lead a high-performing team.
Key Requirements:
- Matric
- Diploma or equivalent qualification or relevant experience
- Minimum 10 years’ experience and proven track record in recruitment Sales,Perm placements including White and Blue-Collar, Temporary Employment Services (TES) and Bulk Recruitment including Call Center.
- Minimum 6 years’ experience at Management level responsible for the running of a profitable business / budget owner – bottom line driven
- Proven track record in providing high volume TES and PERM Solutions successfully.
- Proven success in managing major accounts.
- Financial acumen (essential).
- Proven personal successful track record of successful branch / operations management
- Previous Industrial Relations (IR) experience and good knowledge of IR Procedures
Good knowledge of the Labour Relations Act (LRA), the Temporary Employment Services (TES) industry, the Basic Conditions of Employment Act (BCEA), Bargaining Councils and Sectoral Determinations
- Ability to conduct presentations at Board level to secure contracts / Service Level Agreements (SLA)
- Proven experience in complete running of Executive Search assignments from presentation of solution to delivery on project (full cycle).
- Excellent communication skills (both written and verbal)
Computer literate (MS Office)
Duties and Responsibilities:
- Responsible for facilitation of strategic sales and operational planning and execution thereof
- Ensuring effective site operations and above average customer service.
- Responsible for the operational efficiencies and service delivery for the branch
- Networking and collaboration
- Act as custodian of the end-to-end delivery and fulfilment process, which includes ensuring that such processes are well defined and streamlined and that processes are bench-marked and standardized
- Client Relationship Management (internally and externally)
- Responsible and accountable for the achievement of the branch budgets in line with net profits
- Develop and lead a high-performance team of staff by establishing key performance deliverables for each individual in line with supporting the objectives set out in the strategic plans and goals
- Business Development and Marketing of Company services to industries within the region
- Responsible for quality assurance and compliance
- Responsible for effective management of Administration, Finance and Reporting
- Conducting research on every client given to recruit for prior to sourcing of skills
- Networking to ensure strong database of skills
- Building up of database in line with positions given to recruit
- Managing the placing of adverts for jobs allocated to ensure attraction of skill
- Manage the contact possible candidates, establish interest and interview for relevant positions within the desired timeframes
- Ensure that subordinates conduct detailed, competency-based interviews (target and selection) ensuring all detail and volumes are reflected
- Manage final check CV’s returned from typing to ensure accuracy in presentation of candidates to clients
- Ensuring verifications (references, Kroll, criminal checks etc.) are conducted on all candidates referred to clients
- Ensure agility of recruitment processes management and efficiencies as well as recruitment delivery management
- Daily capturing of database on Ditto.
- Always ensure adherence to the Cluster quality process
- Ensuring compliance with company policies and procedures
- Responsible for overseeing the coordination of interviews on client request
- Ensuring candidates attending interviews with clients have been met by either Consultant or Account Executive
- Ensuring for overseeing candidates attending interviews with clients are prepared for the interview (share of job specification, company information, culture of environment and interview style) at least 48 hours prior to attendance
- Pre-screening and managing applications for various vacancies
- Arranging interviews
- Interviewing candidates
