Branch Manager

SUMMARY:
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POSITION INFO:

We are looking for an experienced Branch Manager for an IT Distribution Company in Port Elizabeth.

We are looking for a talented Branch Manager to assign and direct all work performed in the branch and to supervise all areas of operation. He will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Requirements and skills:

• Proven branch management experience, in the ICT Sector (or similar role)
• Sufficient knowledge of modern management techniques and best practices
• Ability to meet sales targets
• Familiarity with industry’s rules and regulations
• Excellent organizational skills
• Results driven and customer focused
• Leadership and human resources management skills

Responsibilities:

• Direct all operational aspects including distribution operations, customer service, human resources and administration and Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration