Branch Manager

SUMMARY:
Experienced Branch Manager position within the Car rental Industry in Johannesburg

POSITION INFO:

esponsibilities:

Customer service:

• To oversee and manage the various teams in the store.
• Enhance customer experience by resolving queries and complaints promptly.
• Interacting with customers to establish customer needs.
• To ensure that sales teams have the required skills and product knowledge to provide excellent customer service.
• To ensure that visual displays are updated regularly and in line with seasonal trends.
• To ensure a safe shopping environment for customers.

Sales:

• To analyse weekly sales reports and develop action plans to enhance sales performance.
• To analyse market trends and initiate strategies to improve sales.

Expenses:

• To monitor and control all day-to-day expenses to prevent over expenditure.
• To analyse purchase reports against sales reports to determine whether it is inline.
• Identify slow moving stock and identify measures to enhance sales thereof.
• Closely monitor credit transactions and put measures in place to minimise credit returns.

General:

• To ensure that the store adhere to occupational health and safety standards.
• To keep abreast of retail developments in close proximity of the store.
• To implement all company policies and the adherence thereof.
• To be supportive, flexible and assist, where necessary to perform duties that do not fall in the scope of this position.

Minimum Requirements

Matric or Grade 12
Bilingual in English and Afrikaans
Valid driver''s license
Strong computer skills
At least 5 years of experience in a Car Rental or Sales enviroment Industry, in a senior management role
Strong leadership skills
Strong people skills
Sufficient knowledge of modern management techniques and best practices
Ability to meet sales targets and production goals
Results-driven
Customer focused

Kindly note that by submitting your application for this career opportunity you agree that Oslo Development Recruitment may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business.
Please note that only shortlisted candidates will be contacted.
Should you not have heard back within a two-week period, please assume that your application was unsuccessful. All job postings are in accordance with our Client''s BEE requirements.
Please only send certificates when requested to do so.

You can contact me or Whatsapp me on +27 61 897 4971, or alternatively forward your CV to state ref Branch manager Post