Branch Manager

SUMMARY:
Phoenix. Company within the sports betting and gaming industry is seeking a Bookmakers Branch Manager to join their energetic team. If you have at least one year’s experience managing a busy bookmaker's operation, possess strong leadership abilities, and have a solid understanding of the industry, we want to hear from you!

POSITION INFO:

• Assist in executing branch promotions to maximize sales and boost profitability
• Ensure consistent world-class performance from clerks and customer service, including addressing complaints and maintaining high operating standards
• Implement and oversee the effective rostering of branch clerks
• Handle administrative functions, ensuring full compliance with company policies and all relevant legislation
• Ensure the branch adheres to FICA, KZN Gambling Act, and other legal requirements
• Oversee HR functions, staff discipline, and cash management procedures
• Identify and resolve operational issues, ensuring seamless day-to-day branch operations, including managing equipment, connectivity, and branch environment

• Experience: At least 1 year of managing a busy bookmaker’s operation in a managerial role
• Qualifications: Matric and a relevant tertiary qualification
• Skills: Strong PC skills (Outlook, MS Word, Excel, Gmail), financial acumen, and excellent problem-solving abilities
• Leadership: Proven experience in leading and managing a team, with the ability to drive performance and maintain discipline
• Industry Knowledge: Extensive knowledge of the sports betting and gaming industry
• Sales Track Record: Demonstrated success in boosting productivity and achieving sales targets