Branch Manager

Recruiter:

Fusion Personnel

Job Ref:

JHB005215/Court

Date posted:

Thursday, January 16, 2025

Location:

Matroosfontein, South Africa

Salary:

Monthly

SUMMARY:
A very well established company in Cape Town is looking for a Branch Manager from car hire in Cape Town.

POSITION INFO:
Requirements:

5 years’ managerial experience in the car hire / rental industry
Valid driver’s license
Matric or equivalent qualification

Duties:

Fleet Maintenance and Safety
Achieve and maintain a vehicle utilization rate
Provide superior customer service to ensure a positive experience for every customer, both in person and over the phone
Staff Scheduling and Operations Coverage: Create efficient schedules to ensure proper coverage at all times, including managing the rental desk and operational areas
Inventory Management: Ensure sufficient rental vehicles are available, manage inventory effectively
Oversee forecasting processes to ensure optimal vehicle availability based on demand
Maintain a focus on risk management, ensuring that targets are met and address potential risks
Keep all administrative processes up to date and in compliance
Implement operational procedures, ensuring staff follow high-risk processes and standards, in line with company policies
Lead training initiatives for both new and existing employees
Talent Management
Maintain a positive working environment
Ensure that necessary supplies, including stationery, consumables and non-consumables, are always in stock and readily available
Concierge Role Knowledge
Ensure that all company campaigns are effectively communicated and filtered down to the team
Achieve or exceed sales targets and maintain a profit margin
Oversee the movement and cleanliness of vehicles in the wash bay and ensure vehicles are allocated efficiently
Maintain facility cleanliness
Ensure that all staff are adhering to the uniform policy, maintaining a professional appearance at all times

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