Automotive Vehicle Service Manager - Tzaneen

SUMMARY:
Remuneration: Market Related dependent on skill set, knowledge, and experience
 
Purpose Of The Job:
 
Our client requires and experienced Automotive Vehicle Service Manager to join them in Tzaneen. The main purpose of this position is to ensure efficient and profitable operation of the Service Department for both Passenger and Commercial vehicles by meeting the objectives that cover the Service Departments operating policies and standards to achieve both high levels of customer satisfaction, retention, and profitability.

POSITION INFO:
Duties:

• Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
• Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers.
• People Management: Supervision of staff, management of performance, discipline, and other staff management related functions.
• Ability to ensure Service Department achieves budget objectives through weekly and monthly monitoring and control of accounts, operating controls and composite figures
• Ability to ensure efficient operation of the Service Department through labour utilization, productivity and sales- Ability to ensure excellence in customer service
• Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales

• Matric
• Qualified Diesel technician
• Service Manager or Senior Foreman experience
• Relevant post matric qualification in Management will be an advantage
• 2 years minimum as an Automotive Vehicle Service Manager in an automotive environment
• Fully computer literate
• Automotive Industry Experience ESSENTIAL