Automation Help Desk Technician

Recruiter:

Full Circle Selection

Job Ref:

JHB000127/MDB

Date posted:

Thursday, December 19, 2024

Location:

Johannesburg, South Africa

SUMMARY:
Seeking technically and mechanically astute automation Helpdesk technicians to join a well established packaging solutions company.

POSITION INFO:
Are you mechanically and technically astute with expertise in automation software? Then this role is for you.

Requirements:

Education:

Diploma or degree in Mechatronics, Automation Engineering, Electrical Engineering, Mechanical Engineering, or a related field.
Minimum 3+ years of experience in industrial automation or a similar role.
Hands-on expertise in Siemens and Beckhoff systems.
Knowledge of industrial drive systems and troubleshooting hybrid mechanical and automation issues.
Certifications : Millwright

Key Skills:

Automation Software Proficiency:
1. Expertise in Siemens and Beckhoff platforms.
2. Advanced troubleshooting skills in PLCs, SCADA, and motion control systems.
Drive System Knowledge:
1. Strong understanding of servo drives, VFDs, and communication protocols (PROFINET, EtherCAT, Modbus).
Basic Mechanical Knowledge:
1. Familiarity with mechanical components and their integration with automation systems.
Communication:
1. Excellent customer service skills and ability to explain technical concepts clearly.
2. Fluent in English
Problem-Solving:
1. Capable of diagnosing and resolving multidisciplinary issues quickly and efficiently.

Additional Requirements:

Willingness to work flexible hours to support customer needs.
Occasional travel to customer sites or HQ in Italy for training and support.

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